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How We Work

Understand the problem before choosing the solution.

We begin by reviewing what is already in place, what is not working, and what the client actually needs. The scope follows from that.

Our Approach

A straightforward process.

The details vary by engagement, but the basic approach remains the same.

  1. 01

    Assessment

    Review the current situation, systems, product, people, constraints, and available information.

  2. 02

    Priorities

    Determine what needs attention, what can wait, and what should remain unchanged.

  3. 03

    Implementation

    Design, configure, develop, integrate, prototype, or manage the work required.

  4. 04

    Validation

    Test the result, resolve remaining issues, and prepare it for continued use.

Senior Involvement

The people responsible for the work stay involved in the work.

ballastIQ remains deliberately small. Technical direction, architecture, major decisions, and implementation are not handed through layers of account management.

Additional specialists are brought in when the engagement requires them.

Working Principles

What clients can expect.

Clear Recommendations

Recommendations include the reasoning, tradeoffs, and alternatives behind them.

Practical Scope

The work should be appropriate to the problem rather than larger than necessary.

Existing Strengths Matter

Useful systems, processes, technology, and internal expertise should be retained where they still serve the business well.

Implementation Matters

A recommendation has limited value if it cannot work within the actual budget, team, systems, and operating environment.

Engagement Options

The scope depends on what the situation requires.

Some work begins with a focused assessment. Other engagements begin with a defined project or an ongoing need for technical leadership.

01

Strategic Assessment

A focused review of the business, product, technology, or technical question before a larger commitment.

Assessment Details →
02

Defined Project

A clearly scoped business improvement, product development, systems, integration, or implementation engagement.

03

Fractional CTO

Ongoing technical leadership for products, architecture, vendors, development, systems, and major decisions.

04

Technical Diligence

Independent review of products, technology, architecture, teams, vendors, and technical risk.

Getting Started

A project does not need to be fully defined before the first assessment.

Early work can establish the problem, priorities, available options, and an appropriate scope for what follows.